The realisation of ICT as a strategic partner has resulted in the need for resources to be channelled to it. The Assistant Manager: ICT is in charge of this division. The division does the following:

• Installs, repairs and maintains ICT infrastructure including the server and the infrastructure pertaining to network connectivity;

• Ensures the development of ICT governance which connects ICT to the strategic intent of the Municipality and provides a framework of how ICT connects to other systems within the Municipality;

• Provides a helpdesk where ICT issues are attended to and resolved;

• Ensures that employees have the necessary ICT equipment to perform their functions;

• Ensures protection of Council data through the development of policies and installation of infrastructure; and

• Ensures uptime of network connection thus ensuring communication with internal and external stakeholders.